Delete Your Account

Last updated: September 2026

You can request deletion of your TimedQ account and the personal data associated with it at any time. This page explains how to request deletion, what is removed, and what (if anything) we may keep.

1. How to Request Deletion

Choose either option:

Email us. Send a deletion request to privacy@timedq.app from the email address you use to sign in, with the subject "Account Deletion Request". Sending from your sign-in address helps us verify the request quickly.
In the app. Open TimedQ, go to Profile, and use the account deletion option. If it isn't available in your version yet, please use the email method above.

We verify every request against the account's sign-in identity before deleting, so that no one can delete an account that isn't theirs.

2. What Gets Deleted

When your request is processed, we permanently remove:

Your account profile (name and email received from Google or Microsoft sign-in).
Your contact details (name and phone number used to join queues).
Your queue history, party-size records, and favourites.
Your food orders and any special instructions you submitted.

3. What We May Retain

We may keep a limited set of records where we are legally required to, or to resolve disputes and prevent abuse — for example, transaction or audit logs required by law. Any retained records are kept only as long as necessary and are protected under our Privacy Policy. Data already shared with a restaurant you queued at (such as an order they fulfilled) is retained by that restaurant under their own policies.

4. Timing

We aim to process verified deletion requests within 30 days. Once complete, the deletion is permanent and cannot be undone — you would need to create a new account to use TimedQ again.

5. Questions

If you have any questions about deleting your account or your data, contact us at privacy@timedq.app.